Mail Client NexGen

It is a native unified email workspace inside Odoo 19 for Gmail, Microsoft 365 and IMAP/SMTP mailboxes — with folders, threads, compose, tags, shared access, two-way sync, optional AI and linking messages to Odoo records.

Yes — Odoo 19 Community and Enterprise on Odoo.sh and on-premise. Third-party Apps Store modules are not available on Odoo Online (SaaS).

No for day-to-day use. Install from Apps, connect mailboxes from the UI, and work from the Mail Client menu. OAuth app credentials (Google / Microsoft) and optional push webhooks may need admin/IT setup once.

Technical name: mailclient_nexgen. License: OPL-1 (Odoo Proprietary License). Publisher: NexGen Solutions.

Odoo modules: base, web, mail, contacts, resource. Python packages: cryptography and requests. Optional CRM / Helpdesk / Project / Calendar / Documents / Sales / Accounting features activate only when those apps are installed — no companion modules required.

Native Gmail API, Microsoft 365 / Graph (OAuth2 + PKCE), and generic IMAP/SMTP servers. You can mix multiple accounts and providers in one unified inbox.

Yes. Connect personal and shared mailboxes together and switch between All Mailboxes or a single account from the sidebar.

Two-way sync is opt-in per mailbox. When enabled, flags, folder moves, reads and related mailbox actions stay aligned between Odoo and the remote server. When disabled, those actions update only Odoo’s local index and the UI makes that clear.

A scheduled action polls active accounts (typically every two minutes). Use Sync Now on an account for an immediate bounded sync. Initial sync loads newest messages first; later runs use IMAP UIDs / provider cursors.

Optional provider push hooks are available when your deployment has a public HTTPS web.base.url. Gmail push also needs the system parameter mailclient_nexgen.gmail_pubsub_topic. If push is unavailable, scheduled polling continues to work.

Gmail and Microsoft 365 use modern OAuth2 with PKCE, token refresh and API send where supported. Configure your Google / Microsoft app credentials once, then connect each mailbox from Odoo.

Mailbox secrets and OAuth tokens are stored encrypted (cryptography). Prefer OAuth for Gmail and Microsoft 365; use IMAP/SMTP passwords only when required. For production, set a stable mailclient_secret_key in Odoo config; changing it later requires re-entering saved credentials.

Yes. Shared inboxes support Viewer, Responder and Manager roles with assignments, internal status, due dates, private comments and triage workflows.

Assignments, open / waiting / done status, due dates, private internal comments, presence, undo for reversible triage, notifications, SLA policies and an operations cockpit for managers.

Yes. Color tags, private or shared smart folders (saved searches), quick filters (unread, starred, snoozed, incoming/outgoing), advanced search operators and contact-based filtering are included.

Rich HTML compose with autosaved drafts, reusable templates, multiple signatures, drag/drop attachments, reply / reply-all / forward, failed-send retry, SMTP or provider API send, and optional Sent-folder append.

Yes. Link messages to Odoo records and optionally post to chatter. CRM, Helpdesk, Project, Calendar, Documents, Sales and Accounting integrations enable automatically when those apps are installed.

Yes. On any object with chatter, open Send Message and choose a Mail Account, set the From Name, and optionally add Cc / Bcc. The message is sent through your connected mailbox and logged on the record.

No. Reading, composing, sync and shared inboxes work without AI. AI is disabled until an administrator creates a provider and enables it on a mailbox.

Configurable providers include OpenAI, Gemini, Anthropic, Grok, DeepSeek and local OpenAI-compatible endpoints. Availability depends on the credentials you configure.

Opt-in features include thread summaries, reply suggestions, Q&A on grounded thread context, phishing assistance and automation routing. Automation never sends AI-generated mail automatically — a human remains in control.

Only when AI is enabled by an administrator and used on a mailbox. Then the grounded thread context needed for the requested task may be sent to the configured provider. Review your provider’s privacy terms before enabling AI.

Yes. The reader uses safe HTML handling for inbound messages, with attachment support and print-friendly views designed for everyday business mail.

Yes. Choose Auto, Light or Dark, plus density and layout presets (including Gmail-inspired and Outlook-inspired styles) and text zoom.

Yes. The OWL workspace is responsive with mobile-friendly panes for folders, message list and reading.

Yes. Keyboard shortcuts, context menus and drag-to-folder actions help power users triage mail faster, with Undo for reversible actions.

A manager-facing view for mailbox health: sync jobs, leases, diagnostics, deliveries and related operational signals so admins can spot and recover stuck accounts.

Yes. Audit events and redacted diagnostics help you review important mailbox actions without exposing raw secrets in logs.

Yes. Attach SLA policies with working calendars, first-response and resolution targets, warning thresholds and optional escalation users for shared-inbox style service mail.

Yes. Snooze messages until a later time and use deferred / scheduled actions where configured so follow-ups return when you need them.

No. It is a dedicated external-mail workspace that complements Odoo Discuss. An optional Native Discuss suite exists for advanced identity / routing scenarios and is disabled by default.

An optional, company-policy-gated extension for managed sender identities, attachment reminders, scheduling presets, safe routing/recovery and audited edit/delete for non-delivered messages. Enable only the features you need after a security review.

Yes. It uses Odoo’s standard translation system. Translation catalogs are included (for example German, Spanish, French, Dutch, Portuguese, Polish, Turkish). Install and activate languages in Odoo to use them.

Yes. Mailboxes, policies and related records can be scoped by company so each company keeps its own email operations where needed.

Sync is designed around scheduled incremental jobs, account leases and bounded Sync Now runs. Tune active accounts and cron intervals for your mailbox volume; large historical imports should be planned like any mail migration.

Durable sync jobs, progressive recovery and diagnostics help retry and surface account issues. Check the Operations Cockpit and account diagnostics, then use Sync Now after fixing credentials or provider limits.

Yes. The mailbox remains on the provider. With two-way sync enabled, actions stay consistent between Odoo and the remote mailbox so teams can still use the provider UI when needed.

Contact nexgensolutionsodoo@gmail.com for demo questions, configuration guidance or a walkthrough on your Odoo 19 database.

Yes. The envelope icon in the Odoo systray opens a floating compose window. Click it again to open another independent popup beside the first — write several emails in parallel, then minimize or close each one separately.

OPL-1 · 90 days free support after purchase for installation, configuration and bug fixes. Email nexgensolutionsodoo@gmail.com.

NexGen Solutions — website nexgensolutions.odoo.com · support nexgensolutionsodoo@gmail.com.

1) Install the app · 2) Open Mail Client · 3) Connect a Gmail / Microsoft 365 / IMAP account · 4) Sync folders · 5) Optionally enable two-way sync, shared roles and AI. Use Sync Now after the first connection to pull recent mail.